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Zapier

The automation layer for agentic AI

subscription Web Mobile App Automation & Workflow

Zapier is a automation & workflow tool built by Zapier. It's best for Small to medium-sized businesses (SMBs) and Enterprise organizations. Pricing is subscription. Main alternatives include Superhuman.

Pricing

subscription

Audience

Small to medium-sized businesses (SMBs)

Platforms

Community

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About Zapier

Zapier is an AI orchestration platform that allows users to build and scale AI workflows and agents across 8,000+ apps. It enables businesses to automate tasks and integrate various applications without code.

Zapier is a no-code automation platform designed to connect various applications and automate workflows. It allows users to integrate over 8,000 apps, including popular tools like NetSuite, Salesforce, HubSpot, Slack, ChatGPT, Microsoft Dynamics CRM, Microsoft Teams, Zendesk, and Jira Software Cloud. Zapier's platform is designed for businesses of all sizes, from Fortune 500 companies to startups, aiming to streamline operations and improve productivity.

Key features of Zapier include the ability to create automated workflows called "Zaps," which can trigger actions in one app based on events in another. The platform also offers AI automation capabilities, allowing users to incorporate cutting-edge AI into their workflows. Zapier provides tools for data storage (Tables), input capture (Forms), and the creation of AI chatbots and agents. The platform also offers a web IDE (Functions Beta) for coding workflows and Zapier MCP (Beta) for connecting AI agents to thousands of apps.

Zapier emphasizes security with enterprise-grade measures and offers solutions tailored to various teams, including RevOps, Marketing, IT, HR, Sales, and Customer Support. It provides pre-built templates and use cases to help users quickly implement automation for lead management, sales pipelines, marketing campaigns, customer support, and data management.

Zapier differentiates itself by offering a comprehensive toolkit for AI automation, combining AI and traditional automation in one platform. It caters to both technical and non-technical users, providing no-code tools alongside options for custom code. The platform is designed to be scalable and adaptable, suitable for a wide range of industries and business needs.

Zapier's mission is to empower businesses to automate their work, improve efficiency, and drive revenue growth by connecting their favorite apps and leveraging the power of AI.

Key Features

No-code automation
AI-powered workflows
Integration with 8,000+ apps
Customizable Zaps (automated workflows)
Data storage with Tables
Input capture with Forms
AI Chatbot creation
AI Agent creation
Web IDE (Functions Beta) for coding workflows
Zapier MCP (Beta) for connecting AI agents
Enterprise-grade security
Pre-built templates and use cases
Lead Router (Beta) for lead routing
Canvas for workflow planning
AI Copilot for personalized automation assistance

Pricing

subscription

Free

Free
  • Limited number of tasks per month
  • Access to basic Zaps
  • Limited app integrations

Professional

Varies/Monthly or Annually
  • Higher task limits
  • Access to premium apps
  • Advanced Zap features
  • Multi-step Zaps

Team

Varies/Monthly or Annually
  • Team collaboration features
  • Shared app connections
  • Advanced user management
  • Higher task limits

Enterprise

Contact sales
  • Customizable solutions
  • Dedicated support
  • Advanced security features
  • Enterprise-grade SLAs
  • Unlimited tasks

Who is it for?

Best for

  • Automating workflows between different SaaS applications
  • Streamlining lead management and sales pipelines
  • Automating marketing campaigns and customer engagement
  • Improving customer support response times
  • Connecting and managing data across multiple apps
  • Creating AI-powered chatbots and agents
  • Automating repetitive tasks to improve productivity
  • Integrating AI into existing workflows

Not ideal for

  • Complex, highly customized enterprise applications requiring extensive coding
  • Real-time data processing with extremely low latency requirements
  • Organizations with limited or no need for integrating multiple applications
  • Businesses with very basic automation needs that can be met with simpler tools

Integrations

NetSuite Salesforce HubSpot Slack ChatGPT (OpenAI) Microsoft Dynamics CRM Microsoft Teams Zendesk Jira Software Cloud

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