Userfeel

Userfeel is a user research platform that helps product teams and agencies understand user behavior and improve user experience. It offers a range of features, including unmoderated and moderated testing, card sorting, tree testing, and surveys. The platform provides access to a panel of over 7 million testers in 40+ languages, allowing teams to recruit participants for their studies quickly and easily.

Key features of Userfeel include AI-assisted analysis, which helps teams compress hours of sessions into actionable patterns, sentiment analysis, and automated summaries. The platform also offers highlight reels and smart recommendations to streamline the analysis process. Userfeel supports various testing types, including desktop, mobile, and app testing, and allows users to target participants based on demographics, behavior, or custom criteria.

Userfeel differentiates itself by focusing on continuous user insight, embedding usability testing directly into the product development workflow. It emphasizes watching real users and understanding their hesitations, confusion, and needs, rather than relying solely on dashboards and reports. The platform is designed to scale with the team's research needs, offering flexible subscriptions and the ability to bring your own participants.

Userfeel targets product teams, agencies, and e-commerce brands that want to make data-driven decisions and improve their user experience. It is particularly well-suited for teams that need to conduct frequent usability testing and want to integrate user feedback into their development process.

Userfeel was founded in 2010 by the team at Netstudio, originally to solve the challenge of finding Greek-speaking participants for remote usability testing. It has since evolved into a comprehensive user research platform used by companies worldwide.