Tettra logo

Tettra

AI-powered knowledge base and knowledge management software.

subscription Web Slack AI Tools

Tettra is a ai tools tool built by Tettra, Inc.. It's best for Customer support teams and Growing companies. Pricing is subscription. Main alternatives include Knowledge Base Software, Archbee.

Pricing

subscription

Audience

Customer support teams

Platforms

Community

0%

About Tettra

Tettra is an AI-powered knowledge base and knowledge management software designed to curate company information and provide instant answers to repetitive questions. It helps teams organize scattered knowledge and reduce time spent answering the same questions repeatedly.

Tettra is an AI-powered knowledge management system designed to help teams organize and centralize company knowledge. It allows users to create an internal knowledge base by importing existing content from Google Docs, Notion, and other sources, or by creating new pages using Tettra's simple editor. The platform uses AI to provide instant answers to questions asked in Tettra or Slack, leveraging its AI bot, Kai, to search through content and provide relevant answers. If Kai can't find an answer, it helps connect the user with the right person to answer the question.

Tettra focuses on ensuring that the knowledge base remains up-to-date and trustworthy. It offers knowledge automation features that allow subject matter experts to regularly verify the accuracy of important pages, identify knowledge gaps, and approve suggested edits from teammates. This helps to eliminate bottlenecks and save time by reducing the number of repetitive questions that need to be answered.

The platform is designed for various types of teams, including entire companies, support teams, and agencies. It helps eliminate bottlenecks, ensures fast and accurate answers to customer questions, and provides high-quality, consistent service for clients. Tettra integrates with tools like Slack and Google Workspace to provide seamless access to knowledge within the user's existing workflow.

Tettra's AI features include AI answers, AI page tagging, and AI FAQ generation. It also offers features like Slack integration, unlimited version history, knowledge management workflows, and detailed usage analytics. The platform offers different permission levels, including guest users, read-only users, and invite-only categories, and supports single sign-on (SSO) and user provisioning (SCIM) for enterprise customers.

Tettra aims to reduce the time spent answering repetitive questions, improve team productivity, and ensure that team members can easily find the information they need. It is a solution for companies looking to create a reliable and easily accessible internal knowledge base.

Key Features

AI-powered knowledge base
AI bot in Slack for instant answers
Integration with Google Workspace
Knowledge verification workflows
Content suggestions for cleanup
Simple editor for creating content
Semantic search
Usage analytics
SSO/SCIM integration
Full-featured API
Zapier integration
Slack integration for answering questions in channels and DMs
AI thread summarization
Page requests and updates
Stale pages report
Unowned content report
Public content report
Guest users
Read-only users
Invite-only categories
Page locking
Group permissions

Pricing

subscription

Scaling

$8/per user/month (10 user minimum)
  • AI features
  • AI bot in Slack
  • Google Workspace integration
  • Usage Analytics
  • API access

Enterprise

Contact sales
  • SSO & SCIM included
  • Hands-on training
  • Custom import and onboarding
  • Custom reporting

Who is it for?

Best for

  • Internal knowledge base for companies of all sizes
  • Customer support teams needing quick access to accurate information
  • Agencies providing consistent service to clients
  • Teams using Slack for internal communication
  • Companies looking to reduce time spent answering repetitive questions
  • Organizations needing to maintain up-to-date and trustworthy documentation

Not ideal for

  • Companies not needing a centralized knowledge base
  • Teams that do not use Slack or Google Workspace
  • Organizations with very simple knowledge management needs that can be met with basic document sharing

Integrations

Slack Google Workspace (Docs, Sheets, Slides) Github Zapier

Community Discussion

Sign in to contribute

No discussions yet. Be the first to share your experience!

Frequently asked questions