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Sprout Social

Powerful social media management tools to maximize your social ROI.

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Sprout Social is a marketing tool built by Sprout Social, Inc.. It's best for Small to medium-sized businesses (SMBs) and Agencies. Pricing is subscription. Main alternatives include Northbeam, Social Media Management Software, Mention.

Pricing

subscription

Audience

Small to medium-sized businesses (SMBs)

Platforms

Community

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About Sprout Social

Sprout Social is a social media management platform that helps businesses of all sizes streamline their social media workflows, engage with customers, and analyze their performance. It offers tools for publishing, engagement, analytics, listening, and influencer marketing.

Sprout Social is a comprehensive social media management platform designed to help businesses manage their social presence across multiple networks. It provides tools for planning and scheduling content, engaging with customers, analyzing performance, discovering trends, and managing influencer campaigns. The platform aims to streamline social media workflows, improve team collaboration, and drive business impact.

Key features include a unified social inbox for managing conversations, AI-powered assistance for replying to messages, and robust analytics for tracking performance and ROI. Sprout Social also offers integrations with various social networks and business tools, allowing users to centralize their social media activities.

The platform is designed for businesses of all sizes, from small teams to large enterprises. It offers different pricing plans to accommodate varying needs and budgets. Sprout Social emphasizes ease of use and provides onboarding and implementation programs to help users quickly see value.

Sprout Social differentiates itself through its focus on AI-powered features, comprehensive analytics, and strong network partnerships. It aims to be more than just a social media management tool, positioning itself as a strategic partner that helps businesses drive meaningful results from their social media efforts.

With features like sentiment analysis, message spike alerts, and influencer marketing tools, Sprout Social empowers businesses to stay ahead of the curve and make data-driven decisions about their social media strategy.

Key Features

Social media publishing and scheduling
Unified social inbox for engagement
AI-powered assistance for message replies
Social media analytics and reporting
Social listening and trend discovery
Influencer marketing tools
Team collaboration features
Customer care and support tools
Sentiment analysis
Message spike alerts
Social media monitoring
Review management
Employee advocacy
AI and automation features
Social Customer Care

Pricing

subscription

Essentials

$79/per seat/month (annual billing)
  • Connect up to 5 social profiles
  • Increase your visibility with optimal send times
  • Track performance with profile and post-level reporting

Standard

$199/per seat/month
  • 5 social profiles
  • Consolidated inbox and collaboration tools
  • Keyword and location monitoring
  • Unlimited AI-generated alt text
  • Review management

Professional

$299/per seat/month
  • Everything in Standard, plus:
  • Unlimited social profiles
  • Message tagging
  • Extensive competitor, tag and paid insights
  • Enhance Post by AI Assist

Advanced

$399/per seat/month
  • Everything in Professional, plus:
  • Enhance Reply by AI Assist
  • Sentiment in the Smart Inbox and Reviews
  • The Sprout API and Helpdesk integrations
  • Team productivity and social customer care reports
  • Message Spike Alerts

Enterprise

Contact sales
  • Everything in Advanced, plus:
  • White-glove onboarding and implementation
  • Plan tailored to your enterprise business
  • Dedicated service for hassle-free SSO setup
  • Priority customer support

Who is it for?

Best for

  • Businesses looking to streamline social media management
  • Teams needing collaboration tools for social media
  • Companies seeking to improve customer engagement on social media
  • Organizations wanting to analyze social media performance and ROI
  • Agencies managing social media for multiple clients

Not ideal for

  • Individuals with very basic social media needs
  • Businesses with limited or no social media presence
  • Organizations unwilling to invest in a comprehensive social media management platform

Integrations

Facebook X (Formerly Twitter) Instagram LinkedIn Threads Pinterest TikTok YouTube Salesforce Bluesky

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