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Smile.io

The leading loyalty platform for ambitious Shopify brands.

subscription Shopify Shopify POS BigCommerce Ecommerce

Smile.io is a ecommerce tool built by Smile.io. It's best for Shopify brands and Shopify Plus brands. Pricing is subscription. Main alternatives include Recurly, Northbeam, Gorgias.

Pricing

subscription

Audience

Shopify brands

Platforms

Community

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About Smile.io

Smile.io is a loyalty platform designed for Shopify and Shopify Plus brands to build customer loyalty programs. It provides tools to boost repeat purchases, maximize customer lifetime value, and create tailored loyalty experiences.

Smile.io is a loyalty platform specifically designed for Shopify and Shopify Plus brands. It enables businesses to create customized loyalty programs to increase customer retention, repeat purchases, and overall customer lifetime value. The platform offers a range of features, including points and referral programs, VIP tiers, and integrations with other e-commerce tools.

Key features of Smile.io include a loyalty hub where customers can track points and rewards, embedded blocks for integrating loyalty programs into product pages, and checkout extensions to add loyalty benefits to the checkout process. The platform also provides performance benchmarks for loyalty analytics, allowing businesses to make data-driven decisions to optimize their programs. Smile.io supports both online and in-store loyalty programs through its Shopify POS integration.

Smile.io differentiates itself by focusing on Shopify and Shopify Plus brands, offering tailored solutions optimized for the Shopify ecosystem. The platform is designed to scale with growing businesses, providing advanced features and integrations for larger enterprises. It emphasizes ease of use and customization, allowing brands to create loyalty programs that align with their unique brand identity.

Smile.io targets ambitious Shopify brands looking to improve customer loyalty and drive revenue growth. It is particularly well-suited for businesses that want to create personalized and engaging loyalty experiences for their customers. The platform is used by a wide range of businesses, from small startups to large enterprises, across various industries, including food and beverage, cosmetics, and more.

Key Features

Loyalty Hub: Personalized space for customers to track points and rewards.
Embedded Blocks: Integrate loyalty programs into product pages.
Checkout Extensions: Add loyalty benefits to the checkout process.
Performance Benchmarks: Loyalty analytics for data-driven decisions.
Shopify POS Integration: Seamless omni-channel loyalty.
Promotions Engine: Offer bonus points and multipliers to drive sales.
Points Program: Reward customers with points for various actions.
Referral Program: Incentivize customers to refer friends.
VIP Program: Create tiered loyalty programs with exclusive benefits.
Loyalty Hub: A rich, personalized space for customers to track points, claim rewards, and explore their loyalty status.
Points Expiration
Klaviyo Integration
Judge.me Integration
Mailchimp Integration
Gorgias Integration
Stamped Integration
Omnisend Integration
Recharge Integration
HubSpot Integration

Pricing

subscription

Standard

$79/monthly
  • For new stores building their first customer base
  • 2 integrations
  • 1,000 monthly orders
  • 20 specialized reports
  • Points & referrals
  • Dedicated loyalty page
  • Embed on product pages
  • 2x points weekends

Growth

$199/monthly
  • For growing brands expanding customer loyalty
  • Unlimited integrations
  • 2,500 monthly orders
  • 25 specialized reports
  • All Standard features, plus
  • VIP program
  • Loyalty Hub
  • Redeem at checkout
  • Performance benchmarks

Plus

$999/yearly
  • For large brands needing greater insights and control
  • Unlimited integrations
  • 7,500 monthly orders
  • 30+ specialized reports
  • All Growth features, plus
  • Migration and launch plan
  • Quarterly program monitoring
  • Priority support
  • API access

Enterprise

Contact sales
  • For enterprise retailers with over $40M in annual revenue
  • Unlimited integrations
  • Unlimited monthly orders
  • Custom reports
  • All Plus features, plus
  • Advanced security
  • 99.9% historical uptime
  • Custom API rate limits
  • Data warehouse sync

Who is it for?

Best for

  • Shopify stores looking to increase customer loyalty
  • E-commerce businesses wanting to implement a referral program
  • Brands seeking to improve customer lifetime value
  • Businesses needing a loyalty program integrated with Shopify POS

Not ideal for

  • Businesses not using Shopify or BigCommerce
  • Companies that do not need a loyalty program
  • Businesses looking for a free loyalty solution

Integrations

Klaviyo Judge.me Mailchimp Gorgias Stamped Omnisend Recharge HubSpot

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