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Okendo

Turn shoppers into Superfans with Okendo's customer marketing platform.

subscription Web Ecommerce

Okendo is a ecommerce tool built by Okendo Pty Ltd. It's best for Shopify merchants and Ecommerce businesses. Pricing is subscription. Main alternatives include Squarespace, Gorgias, Unbounce.

Pricing

subscription

Audience

Shopify merchants

Platforms

Community

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About Okendo

Okendo is a customer marketing platform designed to help Shopify merchants build stronger, more profitable customer relationships. It offers tools for reviews, loyalty programs, quizzes, referrals, and surveys to enhance social proof, drive conversions, and increase customer lifetime value.

Okendo is a comprehensive customer marketing platform tailored for Shopify merchants seeking to cultivate customer loyalty and drive revenue growth. It provides a suite of tools designed to transform shoppers into brand advocates and build engaged communities. The platform focuses on leveraging social proof, scaling word-of-mouth marketing, and gathering customer intelligence to create personalized experiences.

Key features include review collection and syndication to build trust and increase conversion rates, loyalty and rewards programs to incentivize repeat purchases and maximize customer lifetime value, quizzes to match shoppers with the right products and increase sales, referral programs to turn customers into brand advocates, and surveys to gather insights for better customer experiences.

Okendo differentiates itself by offering a unified platform that integrates these tools seamlessly, providing a holistic approach to customer marketing. It emphasizes industry-leading security and compliance, ensuring customer data is protected. The platform also integrates with other popular marketing tools like Klaviyo, Attentive, and Google, allowing merchants to enhance their existing marketing efforts.

Okendo targets fast-growing Shopify brands looking to improve customer retention, increase average order value, and drive overall revenue growth. It is best suited for merchants who understand the value of customer relationships and are committed to building a loyal customer base.

With its focus on social proof, loyalty, and customer intelligence, Okendo positions itself as the operating system for building stronger, more profitable customer relationships, helping merchants turn shoppers into Superfans.

Key Features

Reviews: Collect and showcase customer reviews to build social proof and drive conversions.
Loyalty: Create points and rewards programs to incentivize repeat purchases and increase customer lifetime value.
Quizzes: Match shoppers with the right products through interactive quizzes, increasing sales and engagement.
Referrals: Turn customers into brand advocates with referral programs that reward them for spreading the word.
Surveys: Gather customer insights through surveys to improve customer experiences and product development.
Integrations: Seamlessly integrates with Shopify, Klaviyo, Google, and other popular marketing tools.
Customer Intelligence: Collect and analyze customer data to create personalized experiences.
Social Proof Syndication: Sync reviews with TikTok Shop and syndicate reviews to thousands of retailers.
Search Optimization: Leverage Google partnership to improve search rankings and drive qualified shoppers.
Security: Industry-leading security measures to keep customer information safe.

Pricing

subscription

Okendo offers platform bundles and individual product pricing. Pricing scales with monthly order volume. Contact sales for custom pricing.

Who is it for?

Best for

  • Building customer loyalty programs
  • Collecting and showcasing customer reviews
  • Turning customers into brand advocates
  • Gathering customer insights through surveys
  • Matching shoppers with products through quizzes
  • Shopify stores looking to increase customer lifetime value

Not ideal for

  • Businesses not using Shopify
  • Companies not focused on customer retention
  • Businesses with very low order volumes

Integrations

Google Klaviyo Meta Pixel Attentive Bazaarvoice Gorgias TikTok Shop

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