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Missive

Inbox collaboration for teams that run on email.

subscription Cross-platform Mobile App Multi-Platform Collaboration & Communication

Missive is a collaboration & communication tool built by Missive. It's best for Teams of all sizes and Small businesses. Pricing is subscription. Main alternatives include Discourse, Twilio.

Pricing

subscription

Audience

Teams of all sizes

Platforms

Community

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About Missive

Missive is a collaborative inbox platform designed for teams to manage email, SMS, and social media accounts together. It enables teams to coordinate, communicate internally, and track tasks directly within their inbox, aiming to improve workflow and reduce chaos.

Missive is a collaborative inbox solution designed to streamline team communication and workflow management. It addresses the challenges teams face when using traditional email for business operations by providing features that facilitate collaboration, coordination, and connectivity. Missive allows teams to manage shared inboxes, discuss emails internally, assign tasks, and track progress, all without leaving their inbox.

Key features include team inboxes, internal threads, collaborative drafting, task management, and integrations with other business tools. Team inboxes allow multiple people to work from the same inbox, assign conversations, and maintain visibility. Internal threads enable team members to discuss specific emails, share context, and help each other before sending replies. The task management feature allows users to turn emails into trackable tasks with due dates and assignments. Integrations with over 25 apps bring context from other tools directly into the inbox.

Missive differentiates itself by focusing on seamless integration of communication and collaboration within the inbox. It aims to eliminate the need for separate apps for internal discussions or task management, keeping everything in one place. The platform is designed to be flexible and customizable, allowing teams to tailor their workflow with shortcuts, layouts, and templated replies.

Missive targets teams of all sizes, from small businesses to larger enterprises, particularly those that rely heavily on email for customer support, sales, or project management. Industries such as accounting, law, real estate, and logistics are specifically mentioned as relevant use cases. The platform is designed for teams that need to collaborate effectively on email and other communication channels, improve response times, and maintain a high level of customer service.

Missive aims to make email enjoyable by providing a powerful and efficient inbox experience that enhances team productivity and reduces the chaos associated with traditional email management.

Key Features

Team inboxes
Assign & Watch conversations
Internal threads and collaborative drafting
Team spaces
Chatrooms
Audit Trail
Contact management
Multiple organizations
Conversation links
Guest access
Calendars
Managed signatures
Unified inbox
Multiple accounts
Snooze
Send later
Customizable subjects
Filters
Multi-language spell check
Undo send
Tasks
Rules and automations
Labels
Canned responses
Variable fields
Pinned conversations
Workload balancing
Analytics
Live Chat
Developer tools
AI Assistant

Pricing

subscription

Starter

$14/per user/month (billed yearly)
  • Email, SMS, social accounts
  • Team spaces and inboxes
  • Conversations and tasks
  • SOC 2 Type II compliance

Productive

$24/per user/month (billed yearly)
  • Everything in Starter
  • Up to 50 users
  • Integrations with external tools
  • Rules & automations
  • Basic analytics & reporting
  • API access

Business

$36/per user/month (billed yearly)
  • Everything in Productive
  • SAML and SSO
  • IP restriction
  • Advanced analytics & reporting
  • Personalized team onboarding

Who is it for?

Best for

  • Teams needing to collaborate on email
  • Businesses requiring shared inboxes
  • Organizations seeking to improve email workflow
  • Companies wanting to integrate communication channels
  • Customer support teams managing high email volumes

Not ideal for

  • Individuals with simple email needs
  • Organizations not requiring team collaboration on email
  • Businesses with very limited email volume
  • Companies prioritizing individual email management over team collaboration

Integrations

Google Workspace Office 365 Gmail Outlook.com Instagram Messenger WhatsApp ChatGPT Pipedrive Trello Okta Azure AD iCloud IMAP SMS

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