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Hightouch

The Customer Data & AI Platform for Marketers

usage based cloud-based Marketing

Hightouch is a marketing tool built by Hightouch. It's best for Marketing teams in mid-sized to large enterprises and Data teams seeking to empower marketers with self-service data access. Pricing is usage based. Main alternatives include Northbeam, Crazy Egg Website, SingleStore.

Pricing

usage based

Audience

Marketing teams in mid-sized to large enterprises

Platforms

Community

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About Hightouch

Hightouch is a data and AI platform designed for personalization and targeting, enabling marketers to launch campaigns faster and more creatively. It provides self-service access to data and AI agents to personalize customer experiences.

Hightouch is a Customer Data and AI Platform that empowers marketers with self-service access to data and AI, allowing them to launch personalized campaigns with greater speed and creativity. It solves data challenges, enabling marketers to focus on strategy and creative execution. Hightouch extends the data warehouse, ensuring data isn't stored elsewhere, and facilitates collaboration between marketing and data teams.

The platform offers features like AI agents that personalize customer experiences, enabling marketers to execute campaigns at scale. It provides a composable CDP and AI Decisioning capabilities, allowing businesses to scale their marketing efforts effectively. Hightouch is designed to integrate seamlessly with existing data infrastructure, ensuring data governance and security.

Hightouch is particularly beneficial for marketing teams looking to leverage data for personalized marketing, accelerate campaign launches, and improve customer engagement. It's also suited for data teams aiming to empower marketers with self-service data access while maintaining data integrity and governance.

The platform's architecture ensures that data remains within the organization's data warehouse, eliminating the need for data replication and ensuring compliance with data privacy regulations. This approach fosters trust and collaboration between marketing and data teams, leading to more effective and data-driven marketing strategies.

With Hightouch, marketers can access and activate customer data directly from their data warehouse, build AI-powered audiences, and orchestrate personalized experiences across various channels. This enables them to drive growth, improve customer retention, and optimize marketing ROI.

Key Features

AI Agents for personalized customer experiences
Composable CDP
AI Decisioning
Self-service data access for marketers
Data warehouse integration
Campaign orchestration
Audience building
Personalized marketing
250+ tool integrations
Data governance
Data security
Real-time data activation
Cross-channel marketing
Predictive audiences

Pricing

usage based

Hightouch offers usage-based pricing, allowing customers to pay only for what they use. They offer a Customer Data Platform and AI Decisioning plans. Contact them for a personalized demo and pricing details.

Who is it for?

Best for

  • Personalized marketing campaigns
  • Cross-channel marketing orchestration
  • Data-driven decision making in marketing
  • Improving customer engagement and retention
  • AI-powered audience segmentation and targeting

Not ideal for

  • Organizations with very limited data infrastructure
  • Businesses that do not prioritize data-driven marketing
  • Companies with extremely basic marketing needs

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